We offer refunds on most products purchased directly from us that are either defective or unused and unopened within 14 days of delivery. Read our Complete Return Policy for more information.

Returns over $1,000: Call toll-free 1-800-NIKON-US for instructions.

Return shipping label

Create a return shipping label

Access your order by clicking the button below and entering your order information. Then click the “Return an Item” button on your order detail page and follow the instructions.

Access Your Order

Securely package your return

Include your invoice/packing list along with the merchandise you’re returning in its original packaging with all supplied components (batteries, cables, software, manuals, warranty cards, etc.).

Affix label

Affix your return shipping label

If you’re using the box your order arrived in, be sure to remove or cover any existing labels or stickers.

Drop off

Drop off your package at a UPS shipping facility

UPS has shipping facilities conveniently located throughout the country.

Find A UPS Shipping Facility

Important Notes

  • You must have purchased your product directly from Nikon.
  • Your return must have an RMA number that is generated when you use the self-help feature on the Manage Your Order page or by calling Nikon Customer Support at 1-800-NIKON-US (1-800-645-6687).
  • Include your original invoice/packing slip.
  • Your merchandise must be in its original packaging with all supplied components (e.g., batteries, cables, software, manuals, warranty cards, etc.)
  • You are responsible for shipping your return to Nikon and any merchandise lost or damaged in transit.

See Complete Return Policy

We will notify you by email when we recieve your return

If your return is undamaged and meets the terms of Nikon’s Return Policy, a refund will be issued. Please allow 1-2 billing cycles for the refund to be processed and visible on the applicable payment statement.